After unexpected events, there is always a systematic reflection on what can be learned.

Insights from such situations consistently lead to concrete improvements in daily work.

It is generally accepted that human performance is not error-free.

Difficulties or uncertainties can be openly addressed.

Critical or uncomfortable topics are discussed in a respectful manner

Relevant information is shared transparently and in a timely way.

Responsibility for outcomes is shared within the team.

Different perspectives are actively encouraged and considered.

Teams support each other, especially in challenging situations.

When irregularities occur, the focus is on understanding causes rather than assigning blame.

Questions are asked until underlying factors are identified, not stopping at the first explanation. A structured method (such as RCA) is utilized to this end.

Processes, conditions, and the working environment are considered when analyzing situations.

Leaders are approachable and encourage open feedback.

Employees can question decisions or approaches regardless of hierarchy.

Personal responsibility is promoted more than control.

Before performing critical tasks, goals, roles, and potential risks are discussed as a team.

After completing tasks or events, teams always jointly reflect on what went well and what did not.

Decisions are made in a structured, transparent way, considering alternatives.

Potential risks are identified and addressed early.

Deviations from plans are openly discussed, even if uncomfortable.

Teams are prepared to handle unexpected situations.

Observations or concerns can be reported easily.

Reports and feedback are received in a constructive manner.

Feedback on reported issues or resulting actions is standard practice.

Insights from reported events are systematically shared and used across the organization.